Customer Support Internship
Mapon · Posted 2026-04-06
Headquarters: Rīga, LV
Location: Riga or Remote | Duration: Minimum 3 months | Type: Unpaid
Join one of Northern Europe’s leading IoT companies! Mapon develops advanced fleet management and asset tracking solutions, serving over 30,000 clients globally. With 200+ professionals across 7 countries, we’re shaping the future of transportation technology.
Now, we’re looking for a Customer Support Intern to join our dynamic team and gain hands-on experience in tech support, localization, and internal process management.
You're curious about:
- Transportation, logistics, or the automotive industry
- Telecommunications, engineering, or programming
- Helping people and solving technical problems
- Fluency in English (a must)
- Fluency in at least one of the following: Finnish, Danish, Swedish, Lithuanian, Estonian, French
- High PC literacy – ability to navigate various software tools (Google Suite, AI tools, etc.)
- Tech-savvy mindset – understanding technical documentation and systems
- Strong teamwork and communication skills
- Learn about Mapon’s products, services, and internal processes
- Proofread AI-translated Help Center content and validate technical accuracy
- Assist in software platform localization and translation maintenance
- Support the team with various localization-related tasks
You’ll workclosely with experienced professionals from international markets and gain insight into a fast-paced tech environment.
- Real-world experience in a fast-growing international IoT company
- Paid lunch and office snacks
- Flexible schedule and remote-friendly work culture
- Recommendation letter after successful completion
Let’s build the future of fleet management together.
Ready to take the first step? Apply now!
*We provide detailed feedback on interview performance and/or the technical task only to candidates who have reached the final stage of the selection process.
Mapon (reg.nr. 40003800531)
To apply: https://weworkremotely.com/remote-jobs/mapon-customer-support-internship
What this role looks like for a working parent
Mapon is hiring a Customer Support Internship on a fully remote basis from Anywhere in the World. Below we've reframed the listing through the FlexCareers lens — what this job actually means if your day is bracketed by a school run, a nap window, or a caregiving block.
Why we surfaced this role
- Fully remote
How a parent might shape the day
Most of the candidates we hear from in this category split their week into two or three deep-work blocks: an early-morning window before the household wakes, a midday block during nap or school hours, and a short evening sweep for asynchronous responses. A role like Customer Support Internship typically rewards focused output over hours-at-desk, which is exactly the trade working parents want.
Questions to ask in the interview
- What does a "core hours" overlap look like across time zones?
- Is the team genuinely async, or is async a synonym for "ping me on Slack"?
- How are deadlines and on-call expectations handled around school holidays?
- What does parental leave and return-to-work look like at Mapon?
- Are there meeting-free days or focus blocks already on the team's calendar?
Before you apply
Read the full description below carefully. Mapon owns the application process — clicking Apply for this role takes you directly to their listing. FlexCareers does not collect applications, take a placement fee, or sit between you and the employer. We surface the role; you do the work.